Mag Interactive Support

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Activity overview

Latest activity by Mag Interactive Support
  • Mag Interactive Support created an article,

    My puzzle board doesn't match the online solutions.

    WordBrain levels are often updated due to fixes, or player feedback. Thus the board may appear differently to any online solutions. However, we promise all levels are solvable. Give it another try,...

  • Mag Interactive Support created an article,

    I have upgraded my phone and need to transfer game progress.

    If you have upgraded your phone you can now transfer your game progress. We have added an option in the setting menu to connect to Facebook. Please connect your WordBrain app to your Facebook accou...

  • Mag Interactive Support created an article,

    Access to photos and contacts on Android.

    WordBrain requires access to your storage in order to save your game data properly. We will not gain any access to your personal information and files.

  • Mag Interactive Support created an article,

    My game keeps crashing!

    We are sorry that you are having trouble with WordBrain. Please ensure that you have updated your game to the latest version. If your issue remains, try this classic tech move; shutting it off and ...

  • Mag Interactive Support created an article,

    The latest update didn't improve my game

    We are very sorry that you are having trouble with your game. Please contact our support (wordbrain-support@maginteractive.com) and send us a copy of the purchase receipt and your USER ID.

  • Mag Interactive Support created an article,

    My game won't load.

    We are sorry that you are having trouble with WordBrain. Please ensure that you have updated your game to the latest version. If your issue remains, try this classic tech move; shutting it off and ...

  • Mag Interactive Support created an article,

    The game is draining my battery!

    We apologize if WordBrain is draining your battery. We are always working on improving our game, please check if you have installed the latest version

  • Mag Interactive Support created an article,

    My game isn't working properly.

    We are sorry that you are having trouble with WordBrain. Please ensure that you have updated your game to the latest version. If your issue remains, try this classic tech move; shutting it off and ...

  • Mag Interactive Support created an article,

    I am having language issues.

    We apologize if you are experiencing trouble with WordBrain . We are always working on improving our game, please check if you have installed the latest version.

  • Mag Interactive Support created an article,

    I really enjoy WordBrain, but it's really difficult!

    We are happy to hear that you enjoy WordBrain! If you find the game to be difficult, try replaying levels you have already completed to get your brain on the right track! You can always try WordBra...