MAG Interactive Support
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Activity overview
Latest activity by MAG Interactive Support-
MAG Interactive Support created an article,
Purchased hints pack but still receiving ad-videos?
If you previously made any purchase to remove ads and are now experiencing ads in your game, please contact us with the user id along with the screenshot of your older purchase receipt (if possible...
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MAG Interactive Support created an article,
WordBrain has too few free hints.
We know how much you love hints and we want to tell you that the product team is working on adding more ways for you to get free hints. Also we have some cool hint packs on sale which can be purch...
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MAG Interactive Support created an article,
How to play WordBrain?
WordBrain is a challenging word puzzle with hundreds of levels for you to master. Each level contains a puzzle board of scrambled letters. You solve each puzzle by finding the words hidden on the b...
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MAG Interactive Support created an article,
I don't remember the code of the puzzle I created.
When you create a custom puzzle, a unique code for this puzzle is generated. This unique code represents the puzzle that you have created and is not visible to anyone except you. You have the optio...
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MAG Interactive Support created an article,
I don't see the Holiday Puzzles/Special Challenges.
The Holiday Puzzles/Special Challenges features are always available on the latest version of the app. It could be that you are using an older version of the app. Please update to the latest app ve...
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MAG Interactive Support created an article,
What is the number at top of the word grid while playing a puzzle?
The number you see at top of the word grid while playing a puzzle is the number of people who have already solved this puzzle.
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MAG Interactive Support created an article,
I've solved the puzzle by using hints but I cannot move on.
Please note that just using hints will not solve the puzzle for you. When you use a hint, the game tells you the correct letter/word. Even though you've used your hints to fill in the words, you ha...
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MAG Interactive Support created an article,
How do I earn free hints?
At the moment, you can earn free hints in the following ways: 1. You get 3 hints by completing a puzzle pack in the game. 2. For the first time that you Rate the game on App Store / Play Store, you...
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MAG Interactive Support created an article,
The letters do not shuffle when using the Restart button.
The letters are not supposed to shuffle on using the restart button. The Restart button simply resets the level and places the letters back on the board in the same order as they were in the beginn...
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MAG Interactive Support created an article,
I want to reset my progress.
All the game progress is linked to a User ID which is unique to a particular type of device. As long as you are using the same device, your User ID remains the same. Hence, even if you delete the p...