MAG Support

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Activity overview

Latest activity by MAG Support
  • MAG Support created an article,

    In-game Survey

    Occasionally, we have optional surveys in the game where you can earn hints. Please note that you must complete the entire survey in order to claim the reward. If you do not receive a reward after ...

  • MAG Support created an article,

    There are no available ads to watch to get free rewards.

    Sometimes the ad networks don’t have any ads available to show. If you try again at another time, you should find that more become available.

  • MAG Support created an article,

    How does search work in Help Center?

    When you are experiencing a technical issue or have a question regarding one of the game features, Help Center is where you can get all the answers, and they are just a few clicks away! To look for...

  • MAG Support created an article,

    I want to save my progress!

    You can now save your progress by linking your game account to Facebook!To LINK your account to Facebook:First of all, make sure that your game is updated to the latest available version. Once you ...

  • MAG Support created an article,

    Why did my daily streak reset?

    You must complete the puzzle of the day every day, otherwise, you will break your streak.

  • MAG Support created an article,

    What is 'Puzzle of the Day'?

    It is a new puzzle which is available to play each day.The difficulty of the puzzle is based on how far through the main game you are, so if you are on 8*8 levels expect a tough puzzle of the day.W...

  • MAG Support created an article,

    I am having technical issues.

    We are sorry that you are having trouble with WordBrain. Make sure to always have the game updated to the latest available version. Also, please restart your device before playing and make sure tha...

  • MAG Support created an article,

    I purchased a hints pack but I'm still receiving ad-videos!

    If you made a purchase to remove ads but they are still shown in the game, please send us an email with your user ID along with the screenshot of your older purchase receipt for further investigati...

  • MAG Support created an article,

    Can I opt out of personalised advertising?

    It is possible to opt out of personalized advertising for all our Games, by turning off the advertising identifier on your device. However, you will still receive advertisements, but they will not ...

  • MAG Support created an article,

    How can I contact MAG for more information about the privacy changes?

    If you would like to contact us about the privacy policy change you can send an email to privacy@maginteractive.com, we will get back you you straight away.